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PCCLT is Hiring!

Job Title: Housing Counseling Program Manager
Reports to: Executive Director
Hours: Full Time, M-F 8:00 AM to 5:00 PM –
Flexible to meet the needs of PCCLT

FLSA Status: Non-Exempt
Summary
The Housing Counseling Program Manager oversees PCCLT’s HUD approved Housing Counseling program including supervision of housing counselors, oversight of program goals and outcomes, HUD and grant compliance, and reporting requirements for all funding partners. The Housing Counseling Program Manager will also be responsible for growing the program by designing and implementing an outreach campaign and assisting Executive Director with establishing new strategic partnerships with housing industry professionals, government entities, community agencies and community members. PCCLT’s comprehensive Housing Counseling services include pre-purchase, foreclosure prevention, homeowner (non-delinquent), tenant/rental services and homebuyer education and financial capability workshops in accordance with National Industry Standards for Housing Counseling. The successful candidate will have a strong real estate/lending background with supervisory experience, be team-oriented, people-centric and passionate about helping others to succeed, a self-starter, highly driven, organized and detail oriented.
Duties & Responsibilities:
 Oversight of the Housing Counseling program to ensure consistency with HUD work plan and compliance with HUD, National Industry Standards and all grant funders  Provide training to Housing Counselors and provide continuous orientation during their probationary time.
 Provide oversight of housing counselors to ensure effective use of time and production goals while providing excellent customer service.
 Ensure the daily implementation and integrity of the client database (client management tool).
 Prepare all required reports and ensure the integrity of each report and the timely delivery to funders.
 Design and implement an outreach/marketing campaign to promote the products and services provided by PCCLT to potential clients and the community.
 Attend meetings, workshops and training sessions to maintain and increase knowledge base, when required.
 Ensure housing counselors participate in HUD required continuing education and ensure that new housing counselors obtain HUD certification by their respective due dates.
 Coordinate Homebuyer Education and Financial Capabilities workshops and ensure that they comply with HUD Homebuyer education requirements.

Qualifications
 Bachelor’s degree in business, public administration, or equivalent experience/education
 Current housing counselor certification or demonstrated ability to receive such certification within 90 days of employment.
 At least 5 years’ experience in housing counseling, real estate, lending or related area AND two years of experience working with people in need of assistance OR an equivalent combination of training and experience
 Fluency and literacy in Spanish and English is required Knowledge, Skills and Experience
 Ability to plan, prepare, coordinate and carry out projects and administrative activities.
 Ability to organize and prioritize work, perform multiple tasks, meet deadlines, coordinate, monitor and manage all program goals and outcomes with housing counseling staff.
 Strong leadership skills and ability to supervise staff.
 Strong written, verbal and presentation communication skills.
 Knowledge of the legislative and programmatic requirements for a HUD approved housing counseling agency as specified in HUD Housing Counseling handbook 7610.1 REV 5.
 Detail oriented with demonstrated skill in organizing time, multi-tasking and prioritizing work load to meet deadlines in a fast-paced environment
 Effective Communication: Effectively communicate and work with individuals from diverse backgrounds both orally and in writing and structure and convey information to a large group in a manner that is engaging and approachable.
 Exceptional interpersonal skills and human relation skills that positively benefit interactions with co-workers and internal and external clientele
 Self-motivated, with an ability and dedication to learn new skills quickly, keep up to date technically, and apply new knowledge to your job
 Proficiency in Microsoft Office, including Word, Excel, Power Point and Outlook
 Ability to exercise good judgement and self-control
 Enthusiasm, good attitude, trustworthiness, personal integrity and honesty
 Strong real estate/lending background
 Knowledge of lending products and various homeowner assistance programs
 Ability to compare and contrast financial information
 Ability to calculate income, ratios, loan payments Physical & Environmental Conditions
 Office setting with moderate level of noise and activity
 Ability to lift and carry items up to 10 lbs.
 Ability to sit at a desk comfortably while working on a computer for extended periods of time
 Ability to stand for extended periods of time; approximately 3 hours with breaks
The Housing Counselor Program Manager must be available to work flexible hours (evening and weekends) to accommodate the needs of clients. The Housing Counselor will be required to travel locally and nationally to attend training and maintain certifications.
(This job description is intended to indicate the basic nature of the position and examples of typical duties that may be assigned. It does not imply that all duties are listed. Successful candidates will be able to perform the essential functions of the position, with or without reasonable accommodations.)

Compensation:
Commensurate with experience. This position is contingent upon the availability of grant funding.
If interested, please send cover letter and resume to Maggie Amado-Tellez at maggie@pcclt.org


Job Title: Stewardship Coordinator
Reports to: Executive Director
Hours: Full Time/Flexible
FLSA Status: Non-Exempt


The Pima County Community Land Trust (PCCLT) is a nonprofit, community based organization committed to developing permanently affordable housing; promoting community revitalization; and to providing programs and services that help low-moderate income families achieve, preserve, and sustain
housing.
 
The Stewardship Coordinator supports the stewardship responsibilities of the Pima County Community Land Trust (PCCLT) and the successful day-to-day management of PCCLT’s stewardship commitments to community land trust (CLT) homeowners, tenants and their homes. The Stewardship Coordinator
reports to the Executive Director and will support PCCLT’s mission to deliver and steward permanently affordable housing to support inclusive, equitable communities in Pima County. The ideal candidate be self-motivated, well-organized and detail-oriented. This position requires the ability to work well within
a small, collaborative team structure, and work with people of diverse socio-economic and cultural backgrounds.

PRIMARY RESPONSIBILITIES AND DUTIES
Post-purchase/rental Stewardship Responsibilities:
 To provide for and arrange for additional support to help homeowners and tenants remain successful, through outreach and connections to support and resources.
 First point of contact for all delinquent tenants and homeowners to obtain payment or identify issues and refer to the Housing Counseling department.
 Create post purchase policies and support the monitoring and enforcement of homeowner compliance with the terms of the ground lease.
 Coordinate annual homeownership and semi-annual rental site visits
 Design and implement a slate of post purchase and rental classes (along with financial coach)
 To facilitate resale of a portfolio home to another income eligible household.
 The Stewardship Coordinator may be required to perform additional duties including administrative functions, attending virtual and in-person meetings
Portfolio Property Responsibilities:
 To monitor and preserve the quality and condition of each of the homes in our portfolio as a community asset
 Provide homeowners with referrals to home repair programs and vendors as necessary.

 To preserve and leverage the subsidy (equity) of the homes in our portfolio thru research in tandem with our title company.
 To facilitate home inspections, contractor inspections and the smooth performance of property rehab activities.
 To act as PCCLT’s liaison with the contracted Property Management Company

Administrative Responsibilities:
 Create and conduct annual homeowner/survey in tandem with administrative staff.
 In tandem with HC Department, update Stewardship spreadsheet to ensure accurate tracking of all client information
 Update tenant income certifications annually
 Create and disseminate monthly/quarterly letter outreach to all homeowners/tenants and on an as needed basis.
Qualifications
 Bachelor’s degree or experience/education equivalent
 Demonstrable competency in data management, including analyzing, interpreting data, and creating reports to demonstrate impact.
 Proficiency in Microsoft Office Suite, Google, and social media platforms (Instagram, Facebook, LinkedIn and Twitter).
 Experience in the areas of community organizing, resident services, customer service, real estate, meeting facilitation and workshop coordination, homebuyer education, housing counseling a plus
 Strong personal commitment to affordable housing in general and familiarity with community land trust model of homeownership
 Fluency and literacy in Spanish and English is preferred.
TERMS OF EMPLOYMENT
 This is a full-time position with a flexible schedule. It is expected that this individual will work 35-40 per week. Some evening and weekend work is likely.
 The Stewardship Coordinator will have a hybrid work environment with the ability to work remotely part-time.
 PCCLT is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 Hourly pay is negotiable based on applicant’s experience and qualifications.

Knowledge, Skills and Experience
 Detail oriented with demonstrated skill in organizing time, multi-tasking and prioritizing work load to meet deadlines in a fast-paced environment
 Effective Communication: Effectively communicate and work with individuals from diverse backgrounds both orally and in writing and structure and convey information to a large group in a manner that is engaging and approachable.

 Exceptional interpersonal skills and human relation skills that positively benefit interactions with co-workers and internal and external clientele
 Self-motivated, with an ability and dedication to learn new skills quickly, keep up to date technically, and apply new knowledge to your job
 Ability to exercise good judgement and self-control
 Enthusiasm, good attitude, trustworthiness, personal integrity and honesty
 Strong understanding of the home purchase and financing process
 Knowledge of lending products and various homeowner assistance programs
 Excellent oral and written communication skills.
Physical & Environmental Conditions
 Office setting with moderate level of noise and activity
 Field work in an outdoor environment. Will require your own vehicle with mileage reimbursement in
 Ability to lift and carry items up to 10 lbs.
 Ability to sit at a desk comfortably while working on a computer for extended periods of time
 Ability to stand for extended periods of time; approximately 3 hours with breaks

The Stewardship Coordinator must be available to work flexible hours (evening and weekends) to accommodate the needs of agency.  This job description is intended to indicate the basic nature of the position and examples of typical duties that may be assigned. It does not imply that all positions within the job description perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Successful candidates will be able to perform the essential functions of the position, with or without reasonable accommodations.
Compensation:
Commensurate with experience. This position is contingent upon the availability of grant funding.
If interested, please send cover letter and resume to Maggie Amado-Tellez at maggie@pcclt.org

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